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About Edward Jones Investments: who we serve and why we work this way

Edward Jones Investments is an investment management firm for tech employees whose stock options, RSUs and employee stock purchase plan have left too much of their net worth in one stock. It serves clients nationwide, with meetings held by video and by phone, from its office in Seattle.

Our position is simple. Risk capacity comes before risk appetite: how much the portfolio can afford to lose is set by the spending plan, not by a questionnaire. Everything below is written for a cautious reader who wants to know how we work before sending a single document.

Why does an advisor for tech employees care so much about one stock?

Because that's where the risk usually sits. If you've worked at one company for 8 years, you may hold vested RSUs, options you haven't exercised and shares bought through the purchase plan, all tied to the same employer. Your paycheck depends on that company too. When the stock drops, your job can be at risk at the same time.

So we start with the concentration, not with a model portfolio. A quick test we use: if more than a fifth of your net worth is in one stock, diversification usually comes before anything else on the list. Tax planning, fund selection and estate questions wait their turn.

The firm is built for people with $500K or more in investable assets, and that's the client minimum. We write for the tech employee because the questions are specific: when to sell vested shares, how to treat the next vest, what an option exercise does to this year's tax. Other clients are welcome, and they get the same method.

Edward Jones Investments serves 390,000 clients and $5.8 billion in client assets, as of 10/5/2026. Those are the firm's own numbers, and we don't dress them up with anything else.

What does Edward Jones Investments believe that other advisors might dispute?

Mostly one thing: a risk questionnaire is a poor way to set risk. Asking whether you feel "aggressive" or "moderate" measures your mood on the day you answer. We'd rather measure your spending. How much do you need to withdraw, and when? That sets how much can sit in assets that might fall by half.

A second belief: selling is not a failure. Many people hold employer stock out of loyalty or because the gain is large and the tax looks painful. We price the tax on each lot before saying anything, and sometimes the number is smaller than people feared, especially for RSU shares sold close to vest.

Here is a hypothetical example. Priya, 41, has $1.2 million in total, and $480,000 of it is employer stock, which is 40%. She plans to leave in 5 years and expects $100,000 annually in withdrawals from then. Five years of withdrawals is $500,000. A questionnaire might label her "aggressive" because she's young and tolerant of swings.

Her spending says otherwise. If the stock fell 50%, her $480,000 would become $240,000, a $240,000 loss and 20% of her total. That's a big hole in the money she planned to live on. So our recommendation would be to sell the shares in steps over several tax years, and move the proceeds toward the first 5 years of withdrawals. Every investment carries the risk of loss, including the money you started with, and this shift reduces one risk, not all of them.

One more view: we'd rather say "I don't know" than guess at returns. We don't forecast markets, and no playbook we write relies on one.

What does a normal month look like once I'm a client?

Quiet, mostly. Most months you get one short message from us, and many months nothing needs your attention. As an Edward Jones Investments client you aren't asked to log in to a dashboard or approve trades every week.

The busy points follow your calendar. A vest date lands, and we check whether the new shares should be sold under the playbook. January brings tax forms, and we ask for them early because a late brokerage statement is the usual cause of delay. If your company opens an enrollment window for the purchase plan, we tell you what it means for the position.

Meetings happen by video or by phone, whichever you prefer, and each has an agenda we send beforehand. After a review you get a one-page summary of what changed and what you need to do, with a due date next to each item.

Paperwork is light but real. Transfers need signatures, and an option exercise needs a decision from you by a date your company sets. We remind you twice and then call.

How does the work run, and what do I get at each stage?

It runs in five stages, and you can stop after the first conversation without owing anything for the work that follows. The fee is talked through openly in that first conversation and confirmed in writing before work begins.

The table shows the order. The playbook comes at stage three, after we've seen your statements and your grant documents, never before.

Reach is simple. Edward Jones Investments works with clients nationwide, by video and by phone, and the Seattle office at 1204 Boren Avenue is where the team is based. To start, use the request form on this site.

Working process from first conversation to ongoing review
StageWhat happensWhat you receive
1. First conversationWe ask about spending, grants and timingFee explained and confirmed in writing
2. Document reviewWe read statements, grant and vest recordsList of missing items
3. PlaybookWe set risk from spending, price the taxesWritten playbook with due dates
4. Putting it in placeTransfers, sales in steps, new holdingsConfirmations after each step
5. ReviewsWe check the playbook against your lifeOne-page summary after each review

Your questions about Edward Jones Investments, answered

Who is behind this firm, and what does it do day to day?

Edward Jones Investments is an investment management firm with an office at 1204 Boren Avenue, Seattle, WA 98101. It builds written playbooks for people whose RSUs, stock options and employee stock purchase plan shares have left too much of their net worth in one stock. As of 10/5/2026, it serves 390,000 clients and $5.8 billion in client assets.

Do I need to live near Seattle or hold employer stock to become a client?

Edward Jones Investments serves clients nationwide and asks for $500K in investable assets to start. It writes for tech employees with equity compensation, but it is open to other clients. Meetings happen by video and by phone, so where you live does not matter.

How does an advisor decide how much risk I should take?

Edward Jones Investments sets the amount of risk from your spending needs, which means how much you can afford to lose before your life changes. It then writes that into a playbook, checks tax before suggesting any sale, and reviews the playbook with you on a schedule. The fee is talked through in the first conversation and confirmed in writing before work begins.

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